Rave Alert
 
 

Emergency Messaging System FAQs

What type of messages will I receive?

NCCC will only send you messages related to emergencies. You will never receive advertisements and your information is never provided to advertisers.

What mobile phone carriers are supported?

All U.S. mobile carriers are supported.

What if my cell phone number changes?

If your mobile number ever changes, please follow the instructions mentioned on your emergency management information page.

What if my cell phone provider changes?

If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything however it may take several weeks for your mobile provider to update the Rave Alert system. During that time it is possible that you will not be able to receive messages unless you login to update your carrier information.

Will I receive advertisements or text messaging SPAM?

We respect your privacy and the College will never send you anything besides official NCCC communications.

Who do I contact for assistance?

If you need assistance, please contact NCCC security at 716-614-6400.

How will I identify incoming messages from Campus Alert?

You will be sent messages from what are known as short codes. The messages will come from either 67283 or 226787. We encourage you to save these numbers into your phone so you will recognize them when messages are sent. Some smaller carriers do not support short code messaging. For these carriers, you will receive messages from ncccalert@niagaracc.suny.edu.

How do I stop getting messages?

To stop getting message, follow the instructions based on your user type to opt out on your emergency management information page.

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