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Reference Services
In the Library
The Reference/Information Desk is on the 2nd (Main) floor of the HGLL. A reference librarian is on duty during all hours that the Library is open. We provide answers to the NCCC college community, as well as to Niagara County residents who request our help. We pride ourselves on being approachable and delivering high quality service.
By Telephone
You may contact a reference librarian by phone at 716-614-6786.
Email Service
Electronic messages may be sent to the librarians at the reference desk. Simple, straightforward questions such as “Where was Barack Obama born?” or “How do you convert temperatures from Fahrenheit to Celsius?” are appropriate for email.
Simply send a message addressed to refdesk@niagaracc.suny.edu to receive answers to simple reference questions within two business days.
Text Us
TEXT (716) 299-8091 for answers to short, quick questions. Available whenever the Library is open.
Ask Us 24/7 Chat Reference Service
The Lewis Library participates in Ask Us 24/7 Reference Services. This is a global, cooperative service staffed by reference librarians from New York State, as well as other states and countries.
From the home page click 
or enter your question into the chat box to get help from librarian any time of the day or night. He or she can help you with your research or answer simple reference questions.
