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NIAGARA COUNTY COMMUNITY COLLEGE
Office of Information Technology

Contact OIT

Main IT Phone: 716-614-6730
Fax: 716-614-6740
Location: B-119
Hours: Mon-Fri, 7:30am - 5:00pm

TWolve's Assistance Phone:
716-210-2505

Office of Information Technology

Department Information

The Office of Information Technology (OIT) is a dedicated service desk for all college employees. OIT's experienced staff is responsible for supporting the following:

  • Hardware issues related to assets owned by the College – OIT does not support any hardware that is not owned by the College
  • Software troubleshooting and installation
  • Account creation for Information System ID (e-mail, Blackboard, wireless access) and Banner
  • Password resets Information System ID (e-mail, Blackboard, wireless access) and Banner INB (not Banner Web)
  • Telephone related issues
  • Banner programming, report and technical support requests

Help Desk Information

Policies

Class Room Equipment Instructions

Tips, Tricks, and Fixes

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