Online Learning

Online Learning Staff

Lisa Dubuc, Coordinator of Electronic LearningLisa Dubuc
Coordinator of Online Learning
Location: D-106A - Learning Commons
Phone: 716-614-6798

Ralph ‘Butch’ Payne Ralph “Butch” Payne
Online Learning Student Support Center
Phone: 716-614-6488

Donna Simiele, Online Learning Technology Support CoordinatorDonna Simiele
Online Learning Technology Support Coordinator
Location: D-106C - Learning Commons
Phone: 716-614-6487

Getting Assistance

If you need any assistance gaining access to your course(s), please contact the Open SUNY Helpdesk.

  • Open SUNY Help Desk Web Page (You can submit an electronic help desk request from this page), or
  • Phone: 1-844-673-6786 (toll-free) within the United States 1-518-443-5617 (direct)

The help desk is open Monday-Thursday 8 a.m. - 9 p.m., Friday 8 a.m. - 5 p.m., Saturday 1-5 p.m. and Sunday 1-9 p.m. EST.

For additional support you can contact any of the electronic learning staff members.