TWolve's Assistance Phone:
Hours: Mon-Fri, 7:30am - 5:00pm
Student Email FAQS
The college uses a password-reset utility to assist students access their account if they forget their password. You must enroll before you can access your college email. To enroll click the following link: Enroll here
Your username and temporary password were mailed to your mailing address the College has on file. Your username is your first initial of your first name, followed by your last name, and then three random digits. For example if your name were Thunder Wolf you username would look like: twolf596. Enter your username and the temporary password that was sent to you and click Next. Answer two of the six questions provided, you cannot use the same answer for both questions and your answer must be at least five characters. When you have completed both answers click proceed, you will then be directed to change your password. Your password must be at least 8 numbers, characters, or a combination of both.
For security reasons you must change your password. This is your college provided email account and should not be shared with anyone. The college will be sending important information to your account which is only intended for you.
Your email address is your first initial, your last name, a three digit random number followed by @mynccc.niagaracc.suny.edu
You can access your email from any computer in world that has Internet access.
You can use any current browser, including Firefox, Safari, and Internet Explorer, to access your e-mail.
Yes. To configure your college email to another address first log into your account. After you are logged in follow these directions: click on the gear in the upper right hand corner of your screen > click on mail settings > click on Forwarding and POP/IMAP > Add a forwarding address > add the address you wish to forward to.
Yes, for assistance please visit this link: G-Mail Mobile Access
If you are having password issues and need your password reset please use this web form to contact NCCC’s helpdesk. You can choose to pick up your new temporary password in D-163 (next to Tim Horton’s in D Building) or have it mailed to you. If you having other issues you can call 716- 210-2505.
All students who have been accepted into the College have a college provided email account.
The maintenance window for scheduled outages is every Tuesday between 4:00am and 5:00am. During this schedule time the Office of Information Technology Services will apply updates and reboot the servers as required.