Career & Transitional Services

This department brings together multiple services that support students throughout their time at NCCC and beyond.

Accessibility Services

Dear Accessibility Services students:

President Murabito shared NCCC’s plan to transition to online learning after extending spring break for one additional week for students. During that week, faculty and staff prepared for the transition. Accessibility and support for students with disabilities is a priority in our planning conversations. I want to clarify the following:

  • Accommodations for students currently registered with Accessibility Services remain valid.
  • Extended time on tests, exams, and quizzes is still possible in the online environment. The Testing Center will not be involved in administering online exams for students with extended time.  Instead, be sure to communicate your extended time accommodation clearly to your professors. They will be able to adjust the allotted time for tests in Blackboard and other test platforms.
  • For those of you who may be on campus, we are still planning to report to work in person after spring break and you are welcome to come by the office for help.
  • If you currently receive notetaking as an accommodation, we will continue to provide this accommodation for courses where there is real-time virtual instruction. In classes where information is not presented in real-time, note taking may no longer be a beneficial accommodation.
  • Students do not need to be on campus to request accommodations or work with Accessibility Services. Call 716-614-6285 or email for help.
  • Students may request new or modified accommodations at any point during their education.  If you encounter disability-related barriers in the weeks ahead, you are encouraged to reach out to Accessibility Services to talk about accommodation possibilities and other ways we can support you.
  • Students with disabilities have the right to reasonable accommodations, regardless whether classes are hosted in person or online.
  • This significant disruption to routine and format may cause great stress and anxiety for some students. Do not hesitate to reach out to Accessibility Services if you need us to advocate for your needs or offer guidance in accessing services to help you.

The move to an online environment can pose unique challenges for people with disabilities, and we are working to anticipate needs and support you to the very best of our abilities. Please reach out with questions. We are here for you, we understand the importance of accessibility at this time (and all times!), and we look forward to working together to address issues and answer questions as they arise.


Steve Burns

Accessibility Services Coordinator

Accessibility Services is a National Voter Registration Act (NVRA) voter registration site. Please go to our voter registration page for more information or to register to vote.

Questions? Take a look at some frequently asked questions by students with disabilities.

Academic Adjustments

A reasonable academic adjustment is provision of an auxiliary aid, or modification to the course or program that will allow access to the educational program, material, activity, or degree. Some examples of reasonable academic adjustments include:

    • Making existing facilities readily accessible to, and usable by, persons with disabilities
    • Acquisition or modification of equipment or devices
    • Appropriate adjustments or modification of tests or testing policies
    • Provision of text-to-speech software, note takers, and/or sign language interpreters
    • Provision of alternate text formats

Once academic adjustments have been officially granted by the Accessibility Services Program Administrator, students MUST present faculty/instructors with letters of academic adjustment (LOA) prior to receiving any academic adjustments. Students are encouraged to meet with their professors during office hours (which should be listed on course syllabi) to discuss how the student’s academic adjustments will be granted in each course.

Note: If you have any issues with the implementation of your granted academic adjustment(s), please contact the Program Administrator, Alissa Cummings immediately.


Physical Accessibility

Accessibility Services is committed to equal access programs, services, and physical facilities to students with disabilities. The architectural design of the College provides a barrier-free environment. Most of the campus is street level, and there are ramps and elevators where necessary. There are also accessible restrooms, drinking fountains, and telephones. Existing structures on campus have been modified and are continually being updated with regard to accessibility.

Program/Event Accessibility

All College programs, activities and services must be accessible to individual with disabilities. If you have a disability and need assistance, auxiliary aids or services to participate, please contact Accessibility Services (A-167) to request academic adjustments (such as closed captioning or interpreters) at least one week prior to the event or program.

Website Accessibility

The Niagara County Community College website meets and exceeds Web Content Accessibility Guidelines (WCAG). The site is designed to provide a rich experience for users of traditional browsers as well as assistive browsing technologies and mobile devices. Pages in the site have been tested against a variety of Web accessibility guidelines including:

  • Section 508
  • Web Content Accessibility Guidelines (WCAG) Priority 1, 2, 3
  • Web Accessibility Initiative (WAI)

If you have Web accessibility questions, comments, or suggestions concerning the website, please email Public Relations or


The mission of promoting access across the campus is fulfilled by the Career & Transitional Services Director, who ensures that NCCC adheres to legal mandates stipulated under Section 504 of the Rehabilitation Act and the Americans with Disabilities Amendments Act of 2008. The intent of these laws is to ensure that individuals with disabilities at NCCC have the same access to programs and services as any other student. It should be noted that the purpose of these laws is not to give students with disabilities an unfair advantage, but rather to eliminate barriers – physical, attitudinal, or programmatic — that would otherwise deny students with disabilities equal access.

Inquiries regarding application of and compliance with Section 504 of the Rehabilitation Act of 1973 or the Americans with Disabilities Act of 1990 may be directed to the Career & Transitional Services Director. Any information pertaining to disabilities will be confidential and will not affect the student’s admission to the College.


The forms linked below are made available online in an effort to make information accessible to all students:

Grievance/Complaint Procedures

Procedures are applicable to all student complaints alleging discrimination, harassment, and retaliation on the basis of disability. Please refer to our Policies and Procedure Manual for a complete listing of our grievance procedures.

Individuals who feel they have been denied academic adjustments and/or have been discriminated against on the basis of disability may contact the Accessibility Services Coordinator and the administrative head of the department where the discrimination occurred in an effort to resolve the complaint informally. The responsible official will attempt to resolve the matter within 30 days of receiving the complaint.

Any student that believes that he/she is a victim of discrimination, harassment and/or retaliation may address his or her concerns by seeking informal resolution and/or filing an official complaint.


Students should contact and schedule an appointment with the Accessibility Services Coordinator as soon as they decide to attend NCCC. The Coordinator will assist students with academic support and reasonable accommodations.


In this meeting the student should identify themselves as having a disability and should provide Accessibility Services with diagnostic testing and/or medical assessments from a qualified professional.


The Coordinator will then review the documentation and determine if it is sufficient. Documentation should include a diagnosis of an impairment that is substantially limiting to one or more major life activities. Disability documentation should be printed on professional letterhead with the name, title/credentials, address, phone number of the certifying professional and the date of the evaluation(s).

The documentation should also include a listing of all diagnostics tests and assessments used including the results of the diagnostic procedures, the examiner’s narrative interpretation, and summary of test and subtest scores. Data should logically reflect a substantial limitation and relate to the specific functional limitations that necessitate academic adjustment. The expected progression or stability of the disability, if relevant, should also be included. Documentation of a disability must be written by a medical/professional in the related field of disability.

Confidentiality of Student Records

Documentation is housed in a locked cabinet in the Accessibility Services office and is not released without the student’s written consent. For more information on confidentiality of records, please refer to our Policies and Procedure Manual.


Accessibility Services staff at Niagara County Community College maintain up-to-date training with major organizations involved with the rights of students with disabilities in higher education. Accessibility Services is a member of ATHEN, AHEAD, and NYS DSC. Staff also maintains training through participation in Assistive Technology Industry Association (ATIA), Accessing Higher Ground (AHG), and AHEAD conferences.

These organizations are great resources for students and community members as well, please visit the following websites for more information.

Organization NameWebsite URL
Accessing Higher Ground (AHG)
Access Technology Higher Education Network (ATHEN)
Assistive Technology Industry Association (ATiA)
Association on Higher Education and Disability (AHEAD)
New York State Disability Services Council (NYS DSC)


If you have an IEP, the law (IDEA 2004) requires high schools to create a transition plan for every student by the age of 16. If you want to go to college, that should be clearly reflected and your annual plan should address your needs for appropriate coursework, understanding of your disability, development of self-advocacy skills, and development of independent living skills. Be involved in the creation of those plans; discuss them with your parents and teachers as you will be the main advocate for yourself in college.

When considering the strategies and academic adjustments you will utilize at the post-secondary level, don’t rely on what you have used in the past. What is expected of you in terms of independent reading and writing and the volume of work expected will be much greater in college than it was in high school. Your strategies and appropriate academic adjustments will probably also need to change.

Connect with appropriate adult services agencies, e.g. ACCES-VRCBVH, and Learning Disabilities Association. Learn about adaptive technology, both hardware and software, that may help you work independently.

If you are a veteran, please also contact Veteran Services in (B-103) 716-614-6873 for transition questions and assistance with issues such as the admissions process and available financial support from the VA.

NCCC’s Academic Center for Excellence coordinates free tutoring for ALL students on campus (tutoring is not considered an academic adjustment). For more information, please contact the Academic Center for Excellence at 716-614-6724.

If you have a learning disability related to reading comprehension, the Academic Center for Excellence offers elective and remedial courses on reading, study strategies, and critical thinking. The College also has a site license for Read and Write Gold 10. You may request a copy of this literacy program from the Adaptive Technology Specialist.

MOST IMPORTANT: You can’t make good decisions without good information. So ask questions and find out what you need to know!

The resources linked below are valuable resources to help make the smoothest transition to college possible.


Accessibility Services
Phone: 716-614-6285

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