Career & Transitional Services

This department brings together multiple services that support students throughout their time at NCCC and beyond.

Welcome to Accessibility Services

Accessibility Services staff work to assist all qualified students with disabilities at NCCC in the pursuit of their educational objectives.  Our goal is to support and empower you in your quest to become your own self-advocate.

The mission of Accessibility Services at NCCC is to provide reasonable academic adjustments and related services to qualified students with disabilities in the most inclusive setting possible and to enhance student independence while promoting self-advocacy in accordance with Section 504 of the Rehabilitation Act and the American with Disabilities Amendments Act.

Accessibility Services is a National Voter Registration Act (NVRA) voter registration site.  Please go to our voter registration page ( for more information or to register to vote.

To schedule an appointment or to request more information contact us by email at or by phone at 716-614-6728.

Testing Center

The Testing Center utilizes an electronic form to schedule tests. Students should log in with their T-Wolves username and password.

Schedule Meeting

Accessibility Services offers online scheduling of appointments. You can also call 716-614-6728 to schedule an appointment with Caitlin.

Select a topic to learn more

New Students to NCCC

Dear Student,

Welcome to NCCC and to the Office of Accessibility Services!  As a new student at the college, I’m sure you are excited to start your college experience.  We are just as excited to have you! This website, along with our staff, are your resources and we invite you to explore these pages and the entire college website to learn more about the NCCC experience and why we are the Smart Place to Start!

If you have questions or would like to speak to someone from Accessibility Services, call our office at 716-614-6728 or send an email to and we will get back to you.


Caitlin M. Wetherwax, M.S. Ed.
Accessibility Services Program Administrator


Pre-Enrollment Planning

In addition to the Admissions process, students with accommodation needs should make an appointment to meet with the Accessibility Services Program Administrator to determine what services are available and which services meet their individual needs.  The Accessibility Services Program Administrator will review the professional documentation you submit to the Accessibility Services Office.

NCCC Documentation Guidelines (PDF) NCCC Documentation Guidelines (DOCX)

Accessibility Services Orientation

Once the professional documentation is submitted to the Accessibility Service Office, the Accessibility Services Coordinator will set up an intake meeting with the student to review the student’s accommodation needs. During this meeting, the Accessibility Services Coordinator will review in detail how Accessibility Services Office can assist the student.

Academic Accommodations

Legally mandated modifications, adjustments, auxiliary aids, and or services that give a student with a disability an equal opportunity to benefit from the educational process.  An accommodation is an adjustment to how things are usually done.

Admission/Placement Testing

College placement testing is done online.  Testing can be done anywhere a student can connect to the internet using a computer or smart device.  Scoring of the tests is done electronically and is available usually in 2 business days or less from the completion of the testing.  Admissions/Placement Testing in most cases consists of tests in Reading, Writing, and Math. View placement testing directions.



Students should contact and schedule an appointment with the Accessibility Services Coordinator as soon as they decide to attend NCCC.  The Coordinator will assist students with academic support and reasonable accommodations.

Students should identify themselves as having a disability and should provide Accessibility Services with diagnostic testing and/or medical assessments from a qualified professional.


The Coordinator will then review the documentation and determine if it is sufficient.  Documentation should include a diagnosis of an impairment that is substantially limiting to one or more major life activities.  Disability documentation should be printed on professional letterhead with the name, title/credentials, address, phone number of the certifying professional, and the date of the evaluation(s).

The documentation should also include a listing of all diagnostics tests and assessments used including the results of the diagnostic procedures, the examiner’s narrative interpretation, and a summary of test and subtests scores.  Data should logically reflect a substantial limitation and relate to the specific functional limitations and necessitate academic adjustment.  The expected progression or stability of the disability, if relevant, should also be included.  Documentation of a disability must be written by a medical/professional in the related field of disability.

Confidentiality of Student Records

Documentation is housed in a locked cabinet in the Accessibility Services office and is not released without the student’s written consent. For more information on confidentiality of records, please refer to our Policies and Procedure Manual.

Transition Plan from High School to College

If you have an IEP, the law (IDEA 2004) requires high schools to create a transition plan for every student by the age of 16. If you want to go to college, that should be clearly reflected and your annual plan should address your needs for appropriate coursework, understanding of your disability, development of self-advocacy skills, and development of independent living skills. Be involved in the creation of those plans; discuss them with your parents and teachers as you will be the main advocate for yourself in college.


Voter Registration

Accessibility Services is a National Voter Registration Act (NVRA) voter registration site. Please go to our voter registration page for more information or to register to vote.

Physical Accessibility

Accessibility Services is committed to equal access programs, services, and physical facilities to students with disabilities. The architectural design of the College provides a barrier-free environment. Most of the campus is street level, and there are ramps and elevators where necessary. There are also accessible restrooms, drinking fountains, and telephones. Existing structures on campus have been modified and are continually being updated with regard to accessibility.

Program/Event Accessibility

All College programs, activities, and services must be accessible to individuals with disabilities. If you have a disability and need assistance, auxiliary aids or services to participate, please contact Accessibility Services (A-167) to request academic adjustments (such as closed captioning or interpreters) at least one week prior to the event or program.

Website Accessibility

The Niagara County Community College website meets and exceeds the Web Content Accessibility Guidelines (WCAG). The site is designed to provide a rich experience for users of traditional browsers as well as assistive browsing technologies and mobile devices. Pages in the site have been tested against a variety of Web accessibility guidelines including:

  • Section 508
  • Web Content Accessibility Guidelines (WCAG) Priority 1, 2, 3
  • Web Accessibility Initiative (WAI)

If you have Web accessibility questions, comments, or suggestions concerning the website, please email Public Relations or


The mission of promoting access across the campus is fulfilled by the Assistant Vice President of Student Services, who ensures that NCCC adheres to legal mandates stipulated under Section 504 of the Rehabilitation Act and the American with Disabilities Amendments Act of 2008.  The intent of these laws is to ensure that individuals with disabilities at NCCC have the same access to programs and services as any other student.  It should be noted the purpose of these laws is not to give students with disabilities an unfair advantage, but rather to eliminate barriers – physical, attitudinal, or programmatic – that would otherwise deny students with disabilities equal access.

Inquiries regarding the application of and compliance with Section 504 of the Rehabilitation Act of 1973 or the Americans with Disabilities Act of 1990 may be directed to the Assistant Vice President of Student Services email (  Any information pertaining to disabilities will be confidential and will not affect the student’s admission to the College.

Grievance/Complaint Process

Procedures are applicable to all student complaints alleging discrimination, harassment, and retaliation on the basis of disability.  Please refer to our Policy and Procedure Manual for a complete listing of our grievance procedures.

Individuals who feel they have been denied academic adjustments and/or have been discriminated against on the basis of disability may contact the Accessibility Services Coordinator and the administrative head of the department where the discrimination occurred in an effort to resolve the complaint informally.  The responsible official will attempt to resolve the matter within 30 days of receiving the complaint.

Any student that believes that he/she is a victim of discrimination, harassment, and/or retaliation may address his or her concerns by seeking informal resolution and/or filing an official complaint.

Academic Advisement

Academic Advisement

All NCCC students are assigned an Academic Advisor to assist you with course selections and to assist with questions related to fulfilling the requirements of your certificate or degree program.

Course Substitution/Waivers

Under certain circumstances, a student may be granted a waiver of a required course. When a student does receive such a substitution, he/she must take a different course to fulfill the minimum number of credit hours required for his/her major. The substitution does not reduce the credit hours required for graduation but changes the specific distribution of the hours in the major affected by the request.

A student who has reason to request a substitution/waiver of a course should initiate the request with his/her academic advisor.  The advisor can submit the electronic substitution/waiver with the Registration & Records Office.  The request must be approved by the coordinator of the program in which the student is enrolled and the division chair overseeing the course that would be replaced by the substituted course.

Reduced Course Load

In order to be full time for Financial Aid purposes, a student should be taking a minimum of 12 credit hours.  Students need to determine if their individual schedules permit time to take additional courses above 12 credit hours.  Some students will find that including studying and other life commitments that it may not be possible to take 12 credit hours in a semester.  Talk to your Academic Advisor if you find that your schedule needs adjustment.


Personal Counseling is available in the Wellness Center.

Individualized Assistance

Training in the use of Assistive Technology in an individualized setting is available by the staff of the Accessibility Services Office.

Living on Campus

Student Housing Village

Students with accommodation needs, who decide to live on campus, must set up an appointment with the Accessibility Services Coordinator in addition to meeting with the Housing Coordinator.   This should be done in advance of attending school so that any needs can be addressed before classes begin.

Further information is available on the Housing website.

Dining (Meal plans)

View the NCCC Student Meal Plan.



Accessible parking permits must be obtained through your town. This includes permanent and temporary permits.


Transportation to and from the college is the responsibility of the student. Public transportation is readily available for individuals with disabilities.

View transportation providers: NFTA | Rural Metro

Training and Resources

Accessibility Services staff at Niagara County Community College maintain up-to-date training with major organizations involved with the rights of students with disabilities in higher education. Accessibility Services is a member of ATHEN, AHEAD, and NYS DSC. Staff also maintains training through participation in Assistive Technology Industry Association (ATIA), Accessing Higher Ground (AHG), and AHEAD conferences.

These organizations are great resources for students and community members as well, please visit the following websites for more information.

AHEAD Association on Higher Education and Disability (AHEAD)

AHG Accessing Higher Ground (AHG)

ATHEN Access Technology Higher Education Network (ATHEN)

ATiA Assistive Technology Industry Association (ATiA)

NYSDSC New York State Disability Services Council (NYS DSC)


Accessibility Services
Phone: 716-614-6728
Fax: 716-614-6819
Location: A-167