Meet Our Staff
If you need any assistance gaining access to your course(s), please contact the SUNY Online Helpdesk.
- SUNY Online Help Desk Web Page (You can submit an electronic help desk request from this page), or
- Phone: 1-844-673-6786 (toll-free) within the United States 1-518-443-5617 (direct)
The help desk is open Monday-Friday 7:00 a.m. – 12:00 a.m., Saturday 10:00 a.m. – 8:00 p.m., and Sunday 10:00 a.m. – 9:00 p.m. EST.