Physical Therapist Assistant, A.A.S.

NCCC PTA Complaint Policy and Complaint Procedures

The following steps should be followed by any individual with a complaint concerning the PTA program.  The procedure is designed to assure that complaints may be handled consistently and equitably.

  1. Submit the complaint in writing or via email to the PTA Program Coordinator.
  2. If the complaint is not resolved after following step #1, then submit the complaint to the Assistant Vice President for Academic Affairs for Nursing, Physical & Allied Health.
  3. If the complaint remains unresolved after following step #2, then submit the complaint to the Vice President of Academic Affairs.
  4. If the complaint remains unresolved after following step #3, then submit the complaint to the College President.

The following procedure should be followed for clinical instructor complaints regarding the PTA program:

  1. Complaints should be submitted in writing or via e-mail to the PTA Director of Clinical Education.
  2. If the complaint is not resolved after following step #1, then submit the complaint to the Associate Vice President for Academic Affairs for Nursing, Physical & Allied Health.
  3. If the complaint remains unresolved after following step #2, then submit the complaint to the Vice President of Academic Affairs.
  4. If the complaint remains unresolved after following step #3, then submit the complaint to the College President.

To file a complaint with the Commission on Accreditation in Physical Therapy Education regarding the NCCC PTA program, please follow this link for instructions:  http://www.capteonline.org/Complaints/

Accreditation

Commission on Accreditation in Physical Therapy Education (CAPTE) of the American Physical Therapy Association
1111 North Fairfax Street
Alexandria, VA 22314-1488
(703) 684-2782 | (800) 999-2782

The Physical Therapist Assistant Program at Niagara County Community College is accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE) of the American Physical Therapy Association, 1111 North Fairfax Street, Alexandria, Virginia 22314; telephone: 703-684-2782; email: accreditation@apta.org; website: http://www.capteonline.org. If needing to contact the program/institution directly, please call 716-614-6422 or email dwyzykiewicz@niagaracc.suny.edu. Accredited through 2026.

Complaints are submitted to the
Department of Accreditation, APTA
1111 North Fairfax Street
Alexandria, VA 22314
703-684-2782
accreditation@apta.org