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A community college sponsored by Niagara County

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Records Office



How do I change my name or address with SUNY Niagara?

You may request your mailing address to be updated by going to Banner Web and logging in with your T-Wolves username & password.  Once logged in, click on “Personal Information”, “Address Update Request”.  Enter your new legal and/or mailing address and click “Submit”.  Your updated address should be reflected in our system within 1-3 business days.

You may also click on the printable Personal Identification Change Form and print this for mailing to the Enrollment Center (A-105). You may also visit the Enrollment Center (A-105) to complete the form in person. If your name has changed, you will be asked to provide legal documentation of the name change; e.g. driver’s license, marriage or divorce certificate, court action, etc.

How long does it take for transfer credits to be evaluated?

The usual processing time for credit evaluation is approximately one week from the date you are accepted. However, the process may take longer during peak times (beginning and ending of semesters). Early submission of transcripts allows for earlier advisement and registration planning.

How do I know for which courses I have received transfer credit?

Once your official transcript has been received by the Enrollment Center, it will be forwarded to the Transfer Credit Evaluators to be evaluated. Once your transcript has been evaluated, you will be notified by T-Wolves email as to what has been accepted. You will also see any accepted transfer credits listed in your Degree Works evaluation.  Transfer credits will appear on your transcript with a grade of “T”. The “T” carries no point value, therefore, it is not considered when calculating the semester, degree, or cumulative GPA. Transfer credits carry earned hours only.

Click here for more information about transfer credits and to view our equivalency guide.

How do I know when I am eligible to register for classes?

Banner Web

Login to Banner Web.

Click on  “Registration”, “Register for Classes”, “Prepare for Registration”, select the appropriate term and click “Continue”.  You will find your time ticket start date listed under “Registration Status”.

Degree Works

Log into Degree Works

At the top of your degree evaluation worksheet, you will see your “Registration Eligibility Date” listed.

How do I view course offerings for a particular semester?

You are able to view course offerings through Banner Web.

  • Go to Course Offerings under “Academics” on the SUNY Niagara Homepage.
  • Choose the correct term for which you are interested in looking up classes.
  • Click “Browse Classes”.
  • Select the appropriate term from the drop-down and click “Continue”
  • Click on the subject category to search for classes (ACC=Accounting, BIO=Biology, etc.) and then click on “Search” at the bottom of your screen. This will then display all of the courses offered in the selected term for that particular subject.

How do I add or drop courses from my schedule?

Courses can be added or dropped on Banner Web until the end of the first week of classes. After that time, you are only permitted to DROP courses on Banner Web until the end of the third week of classes. If you want to ADD a course after the first week of classes, you must receive authorization from the appropriate Division Chair or Assistant Vice President.  View detailed registration instructions.

How do I get a copy of my schedule?

You can print your schedule using Banner Web.

  • Once logged in, click on “Registration
  • Click on “Register for Classes” and select term
  • On the new Registration menu, click on “Register for Classes”
  • Choose the “View/Print Schedule” tab
  • Click on the Printer icon on the right-hand side to print
  • Click on the Calendar icon to email a copy of your schedule to yourself and to add your schedule to your device calendar

You can also stop by the Enrollment Center (A-105) to obtain a copy.

How do I get an Enrollment Verification letter?

Current students can print an enrollment verification letter by going to Banner Web

  • Click on “Student Records”
  • Click on “Enrollment Verification – National Student Clearinghouse”
  • You will be taken to the National Student Clearinghouse MyHub
  • Choose “Self Service” then choose your Enrollment Certificate option from the drop-down menu.
    • Current Enrollment Certificate will provide an enrollment verification letter for the current term you are registered for (not available until after the add/drop period has ended for the term).
    • Advanced Registration Certificate will provide an unofficial enrollment verification prior to the start of the semester you are registered for.
    • Good Student Discount Certificate will provide a certificate to be used to receive the Good Student Discount on your insurance.
  • Click on “Download” to retrieve the certificate.

Verifications are available 24-hours-a-day, 7-days-a-week, 365-days-a-year via this website. You may also complete an enrollment verification request available in the Enrollment Center (A-105) or complete our online request form.

How do I change my major or add a second major?

You must fill out a change of major form available on Banner Web under “Student Records” and select “Major Change/Add or Remove 2nd Major Application”.  View more information about changing your major. You may also call 716-614-6290.

How do I apply for an Incomplete grade?

You can apply for an Incomplete (I) grade by filling out the Request for Incomplete Grade form available on our website. This form requires the approval of the class instructor. You will be required to make arrangements with the instructor for the completion of the coursework. The maximum time for the change of an I grade to a performance grade is determined by the instructor but shall not exceed one academic year. If a change of grade is NOT made by the instructor prior to the deadline, the I grade will automatically be converted to an F grade.

How do I receive an S/U or W grade?

Satisfactory/Unsatisfactory (S/U) grades are elected by filling out a S/U Grade Request form available on our website. If you wish to elect this, you must do so by the 13th week of the regular semester. Once this has been submitted to the Enrollment Center, the decision is irreversible. The form must be initiated by the student and signed by both the instructor of the class and the student’s advisor. Withdrawals (W grades) are elected by filling out the Drop or Withdraw from a Course form available on our website or in the Enrollment Center (A-105). This also must be completed by the 13th week of the regular semester. A “W” grade will not affect your grade-point average, but may negatively impact your academic standing and/or ability to receive financial aid.

How do I withdraw from the College (drop all my classes)?

To withdraw from the entire college, you must submit a Request for College Withdrawal Form.

Please refer to Student Calendar for the College withdrawal deadline. Students are encouraged to check with the Financial Aid and Student Success Center before withdrawing from the College.

How do I access my final grades?

Final grades are not mailed to students. You must access Banner Web to view your grades.

Once logged in,

  • Click on “Student Records”
  • Click on “Student Profile”
  • Select term at the top of the profile
  • Click on “View Grades” in the menu on the left side of the profile.
  • Your final grades for that semester will be displayed.

How do I request an OFFICIAL transcript?

Official transcripts may be ordered securely online 24 hours/7 days a week through Parchment.  The transcript fee charged by SUNY Niagara is $10.00 per OFFICIAL transcript

You do not need your student ID number to order through Parchment. If you select the option to send the transcript electronically, it can be sent within minutes! You can also choose to have the transcript mailed to any location, including a FedEx overnight option. Additionally, you may sign up for text/email notifications that allow you to track your transcript order.

Please click the “Order Official Transcripts” link below to start your order. You will need to provide your Social Security Number, telephone number, payment method in addition to other information requested on the transcript order form.

There are two options for ordering an official transcript:

  • If you do not know your Banner user ID and PIN, click Order Official Transcripts.
  • If you know your Banner user ID and PIN, Log in to Banner Web to order. Click on “Student Records”, then “Academic Transcript – Order Official”

Remember: A transcript request will not be processed if there are holds related to delinquent materials or equipment owed to the college.

Once you have placed your order online, your official transcript will be processed on the next business day. Transcript records prior to Fall 1985 may take 3-5 days to process.

Support for online ordering is available at 1-847-716-3005.

How can I access my UNOFFICIAL transcript?

Unofficial transcripts (copy without college seal) are available at no charge online in Banner Web or through a request form.

View our Transcripts page for more detailed information.

How do I apply for graduation?

All students planning to graduate must apply for graduation.  Log into Banner Web.  Click on  “Student Records” and “Apply for Graduation” to apply. This should be done during your last semester of enrollment. Filing deadlines are published throughout the campus. Failure to file by deadline will result in the delay of your diploma and/or certificate and award of your graduation.

How do I check to see if I’ve met graduation requirements?

You can run a degree evaluation in Degree Works to determine if you have met program requirements. You must have an activated T-Wolves email account to access Degree Works. If you notice any discrepancies in your degree evaluation, contact your Academic Advisor.

How do I prevent the release of my directory information?

Certain directory information may be released without the student’s permission. SUNY Niagara has defined directory information to include: the student’s name, address (including email), telephone number, date and place of birth, major field of study, participation in officially recognized activities and sports, photograph, weight, and height of members of athletic teams, dates of attendance, degrees, and awards received, and the most recent previous educational agency or institution attended by the student. The release of this information allows us to verify enrollment for purposes of health insurance, job applications, promotions, etc. However, you may prevent the release of such information by completing the Request for Non-Disclosure form. Please be aware that this may have a negative impact on enrollment verifications, employer inquiries, promotions, etc.

How do I release information to a parent or guardian?

Since all academic information is available online through Banner Web, you can choose to allow a parent/guardian to view your information online. You may also choose to allow access to personally identifiable information to an outside party (such as a parent or guardian) by granting proxy access to your records. View the Proxy Instructions.

How do I purchase my textbooks?

You may purchase your textbooks on campus at our Bookstore (Barnes & Noble) located in G-109. You may determine what textbooks are required for your classes on Banner Web. There links to the bookstore’s website in the following areas (of Banner Web): When viewing the Course Search, click on the “Course Title” and click on “Bookstore Links” within the CRN of the individual course listing,  and the “Order Your Books from the Barnes & Noble College Bookstore” link on the Registration menu in Banner Web. Textbooks’ titles and prices are indicated with options to purchase.


Advisement Questions: 716-614-6290 | | D-102

Records Questions: 716-614-6250 | | A-105
Transferring Credits into SUNY Niagara and Transfer Credit Evaluation Questions:  716-614-6250 |


Fax: 716-614-6820
Location: A-105 Notar Admin Bldg.
Hours: Monday – Friday 8:00am – 4:00pm
Evening hours are available daily from 4:00 – 5:oopm via ZOOM appointment only; please email a request to