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NIAGARA COUNTY COMMUNITY COLLEGE
Starfish Success Network


The Starfish Success Network
is accessed through a link in Blackboard Learn and provides students and advisors with a convenient portal to monitor progress toward educational goals. Starfish Early Alert™ and Starfish Connect™ software were implemented through a pilot program that started summer 2017 with the goals of increased student persistence and retention and to promote educational excellence both in and out of the classroom. Starting Winter 2018, access will be expanded to the full NCCC student body.Starfish Logo

Why Are We Using It?

This retention solution software alerts students and advisors when academic performance issues arise which threaten the success of the student. Students are then connected with success coaches, advisors, faculty and other offices on campus to help promote and support their success. If you have additional questions after exploring this page, send your questions to starfishsuccessteam@niagaracc.suny.edu.Why Are We Using It?

How Does this Affect Me as a Student?

Don't panic! Starfish flags, kudos, and referrals are simply notifications that you might receive as a student from your instructor or advisor. They do not indicate grades. If you receive a flag or a referral, you are strongly encouraged to take action early and speak with your instructor, advisor, FYE Success Coach and/or the office with whom you were referred. You can find the contact information for your Success Network in Starfish.

Simply log into Starfish through Blackboard and click on "My Success Network" to view the faculty, staff and offices you are connected to.  During the semester, you will be receiving phone calls and e-mails from success coaches, referral offices, and at times your instructors to suggest resources and habits for success.

Screen Shot Example of Starfish Success Network in Student View

Starfish Tip: Explore the Student Resources Tab on the left-hand menu for FAQs, a Student Flyer, and more!

Can I Raise My Hand if I Need Help?

Help is available! If you have a concern that is impacting your success, you will be able to request help via Starfish, and either your instructor or a member the Starfish Success Team will assist you.

To do so, you will need to log into Blackboard, click on the Starfish link, and click on the “Raise My Hand” button on the left-hand navigation bar. Select the "I Need Help in a Course" or "I Need Help" (for general questions), select a course if it is relevant to your needs, and be sure to add detailed comments about your request so the NCCC staff or faculty member has the information they need to best assist you.

Screen Shot of Raise Your Hand Feature of Starfish

"...committed to maintaining the hallmarks of student centered-ness, accessibility, comprehensiveness, collegiality, community partnership, and lifelong learning." -NCCC Mission Statement
"...leader in providing a dynamic, high-quality educational environment responsive to current and emerging needs of our students and community." -NCCC Vision Statement
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