Tutoring Availability Schedule
For questions, concerns, or assistance making an appointment please contact the Academic Center of Excellence at firstname.lastname@example.org or 716-614-6724.
Please Read Before Making An Appointment: Please pay close attention to the “Location” column as this will tell you if the tutoring service is available in-person (in ACE) or online. When you sign up for the appointment, you may be asked if you prefer in-person or online, but make sure the tutor will be available for your chosen modality! Some of our tutors are available in-person one day, but only online the next. Our tutoring policy states that students may schedule an appointment with a tutor for one hour (2 30-minute sessions) per day, per content area. If the tutor does not have a scheduled appointment after this time, the student may continue to work with the tutor. All students are expected to use their NCCC (T-Wolves) email when making an appointment. We will only send ZOOM video conference links to T-Wolves emails.
Appointment Cancellations: If you cannot attend a tutoring appointment, you are responsible for cancelling the appointment before the scheduled start time. If you do not cancel your appointment (no call/no show), you will receive a warning email from ACE. Consecutively missed appointments can result in appointment-making privileges being pulled. You can cancel an appointment one of the following ways:
- Call the ACE front desk at (716) 614-6724 *you may leave a voicemail*
- Email ACE at email@example.com with the details of your appointment
- Cancel the appointment via your Sign-Up Genius confirmation email